Policy and Process

Authors may file complaints or appeals regarding the following issues:

• Editorial decisions
• Failure of the process
• Long delay in handling papers
• Publication ethics
• Journal policies

In the first instance, all complaints will be handled by the Editor-in-Chief or Managing Editor. If they are unavailable, the author can contact the in-house publishing team via ie-frontiers[at]icrp.org.uk.

The Editor-in-Chief or the in-house contact will investigate the matter and provide appropriate feedback.

Complaints related to publication ethics will be handled following the guidelines of the Committee on Publication Ethics (COPE). Please note that IEF or its in-house publishing team are not members of the Committee on Publication Ethics.